Detailed NIT is hosted on www.ntpctender.com. You may look at the detailed NIT on this site. For e-Tender NIT tender fee can be paid online from e-Tender site using login id of e-Tender.

• If you are existing Vender to NTPC, please write a mail to the Package in charge/ Contact person as mentioned in the bid invitation with your Bidder code and other details as in Form B
• For new suppliers, please apply with filled Form A. You also need to attach DD as tender fee for the Bid Invitation you are interested in. The complete documentation should be sent to the Package in charge/ Contact person as mentioned in the Bid Invitation. Payment of tender fee in DD form is mandatory for the first case. Tender fee for subsequent cases can be paid online through payment gateway.

Please note there is no charge to get User ID on SRM.
User ID created once for a bidder is valid for all subsequent tenders.

• Bidder should have a valid User id to access NTPC e-Tendering application.
• Should have internet connectivity / Broadband connectivity.
• Bidder’s User should have a legally valid Class 3 digital certificate from the licensed Certifying Authorities operating under the Root Certifying Authority of India (RCAI), Controller of Certifying Authorities (CCA) of India.
• Tender Fee where ever applicable, should have been paid. For paying online tender fee credit card will be required (VISA or Master). Alternatively payment through DD  to the Package in charge/ Contact person as mentioned in the Bid Invitation.
• Bidders should fulfill any other pre-requisites mentioned in the tender documents of a specific tender.

Yes. For NTPC e-tenders which are hosted on NTPC e-tender site, the Price Bid and Unpriced Technical Bids have to be submitted online only.

If you are having trouble downloading a Softcopy of the tender from the Internet, first contact your network/internet administrator to check if there is any problem in your internet connectivity/proxy setting/port setting. If it’s still not resolved please contact our Technical Administrators during Business Hours at:
Shri GVS Rama Manohar

Email: gvsramamanohar@ntpc.co.in
Mobile – 09868391792
Land Ph – 0120 2597658

Or you can also contact as per the contact details in the Bid Invitation Documents.

NTPC e-Tendering system does not allow you to submit the bid once the submission deadline is passed. You have to submit your tender before the submission deadline.

Electronic or Online Tendering is just carrying out the same traditional tendering process in an electronic form, using the Internet. Using Online Tendering, the Bidders can:

• Receive notification of the relevant Bid Invitation.
• Receive tender documents online.
• Submit Bids Online.
• The complete bidding process is done with both parties sitting at their respective location.
• Save time.

The security features incorporated in the application ensures that all activities are logged and no unauthorized person has access to data

• Digital Signature: The solution includes capturing Digital Signature Authorized and certified by approved agency nominated by Controller of Certifying Authorities under Ministry of IT, Govt. of India.
• Process Validation: The Solution has been so architected that a user (NTPC Officers) cannot view the bid of any Bidder till the date & time specified for the opening of the bid is due. Neither a bidder can access bidding document of any other bidder.
• Unauthorized Access: The entire solution is behind a firewall and unauthorized access is not allowed. The login passwords of all users are encrypted at the database level. 128 bit SSL Certificate from verisign is used for communication between the browser and the web server. This ensures that all communication between browser and web server is encrypted and cannot be hacked.

A Digital signature is a digital code that can be attached to an electronically transmitted message that uniquely identifies the sender. Like a written signature, the purpose of a digital signature is to guarantee that the individual sending the message really is who he or she claims to be. The Digital certificates used to create digital signatures are issued by a trusted certifying authority authorized by the Controller of Certifying Authorities of India. Documents which are digitally signed are legally valid documents as per Indian IT act.

A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private key pairs. The role of the CA in this process is to guarantee that the individual granted the unique certificate is, in fact, who he or she claims to be. Usually, this means that the CA has an arrangement with a financial institution, such as a credit card company, which provides it with information to confirm an individual’s claimed identity. CAs are a critical component in data security and electronic commerce because they guarantee that the two parties exchanging information are really who they claim to be.

A firewall is a set of related programs, located at a network gateway server that protects the resources of a private network from users from other networks. Basically, a firewall, working closely with a router program, filters all network packets to determine whether to forward them toward their destination.