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September 1, 2014 11:57:10 PM IST
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Question  NTPC – e- Tender
 

What is "e-Tendering" on NTPC e-Procurement Site?. 2
How do I get a valid User Id to access NTPC e-Procurement application?. 2
What are the pre-requisites to submit tenders on-line ?. 2
How do I upload my tender documents?. 2
Do I have to compulsorily submit my tender through the Internet?. 2
What if I can not download a softcopy of the tender or I have some
problem/queries regarding your website? 2
What if I need help while submitting my electronic tender?. 3
What if I don't submit my tender through the Internet before the closing
time of the tender?. 3
What are the benefits in receiving / submitting tenders online?. 3
How Secure is it?. 3
What is a Digital Signature?. 4
Who is a Certifying Authority?. 4
What is a Firewall?. 4
What is downloading & uploading?. 4

 

  Question   What is "e-Tendering" on NTPC e-Procurement Site?
 

Selected NTPC Tenders are hosted on NTPC e-Procurement site. All interested vendors can participate in such open/press tenders through this site. Vendors need to pay tender fee (wherever applicable) to get accesses to the online tender documents and can submit bids online from their desktops. For Limited tenders selected vendors can participate.
How do I get a valid User Id to access NTPC e-Procurement application?
If you are existing supplier to NTPC and interested in participating in eTenders of NTPC, please write a mail to srm@ntpc.co.in with your, vendor code and other details as in form B See Annexure #2.

For new suppliers interested in participating in eTenders in NTPC, please apply with filled form A and DD for open tender at NTPC office. See Annexure # 1

 

  Question   What are the pre-requisites to submit tenders on-line ?
 

Vendor should have a valid User id to access NTPC e-Tendering application.
Should have internet connectivity / Broadband connectivity.
Vendor’s User should have a legally valid digital certificate from the licensed Certifying Authorities operating under the Root
Certifying Authority of India (RCAI), Controller of Certifying Authorities (CCA) of India.
Tender Fee where ever applicable should have been paid. For paying online tender fee credit card will be required. Alternatively payment through DD can be made at NTPC office.
Vendors should fulfill any other pre-requisites mentioned in the
tender documents of a specific tender.


  Question  How do I upload my tender documents?
 

You can upload your tender documents directly from your PC in the designated folder created for you in On-line Bid form under un-priced bid tab page.

Do I have to compulsorily submit my tender through the Internet?
Yes. For NTPC e-tenders which are hosted on NTPC e-procurement site,
the Price Bid and Unpriced Technical Bids have to be submitted
online only.
However, documents which necessarily have to be submitted in
originals like EMD and any other documents mentioned in the tender
documents have to be submitted at NTPC office.

 

  Question What if I can not download a softcopy of the tender or I have some problem/queries regarding your website?
 

If you are having trouble downloading a Softcopy of the tender from the Internet, first contact your network/internet administrator, if its still not resolved please contact our web administrators during Business Hours at
Name : SRM Administrator
Email : srm@ntpc.co.in
Business Hours : 09:00 to 17:00 Hrs India Time (IST) (GMT + 5:30 Hrs)
Or you can also contact as per the contact details in the Tender Documents.

 

  Question   What if I need help while submitting my electronic tender?
 

If you need help while submitting your electronic tender, please contact our web administrators during Business Hours at:
Name : SRM Administrator
Email : srm@ntpc.co.in
Business Hours : 09:00 to 17:00 Hrs India Time (IST) (GMT + 5:30 Hrs)
Or you can also contact as per the contact details in the Tender Documents.

 

  Question  What if I don't submit my tender through the Internet before the closing time of the tender?
 

NTPC e-Tendering system does not allow you to submit the tender, once the submission deadline is passed. You have to submit your tender before the submission deadline.
What are the benefits in receiving / submitting tenders online?
Electronic or Online Tendering is just carrying out the same traditional tendering process in an electronic form, using the
Internet.
Using Online Tendering, the Bidders can:
Receive notification of the relevant tenders.
Receive tender documents online.
Submit Bids Online
Go to top


  Question   How Secure is it?
 

The security features incorporated in the application ensures that all activities are logged and no unauthorized person has access to data.


  Question   Digital Signature:
 

The solution includes capturing Digital Signature Authorized and certified by approved agency nominated by Controller of Certifying Authorities under ministry of IT, Govt. of India.

Process Validation: The Solution has been so architected that a user (NTPC Officers / Bidders) cannot view the commercial bid of any Bidder till the date & time specified for the opening of the commercial bid is due.

Unauthorised Access : The entire solution is behind a firewall and Unauthorized access is not allowed. The login passwords of
all users is encrypted at the database level. 128 bit SSL Certificate from verisign is used for communication between the browser and the web server. This ensures that all communication between browser and web server is encrypted and
cannot be hacked.

Compliance to IT ACT: The complete e-Tendering process is compliant with THE INFORMATION TECHNOLOGY ACT, 2000 of the Govt.of India.


  Question   What is a Digital Signature?
 

A digital code that can be attached to an electronically transmitted message that uniquely identifies the sender. Like a written
signature, the purpose of a digital signature is to guarantee that the individual sending the message really is who he or she claims to be. The Digital certificates used to create digital signatures are issued by a trusted certifying authority authorized by the Controller of Certifying Authorities of India.


  Question   Who is a Certifying Authority?
 

A trusted third-party organization or company that issues digital certificates used to create digital signatures and public-private
key pairs. The role of the CA in this process is to guarantee that the individual granted the unique certificate is, in fact, who he or she claims to be. Usually, this means that the CA has an arrangement with a financial institution, such as a credit card company, which provides it with information to confirm an individual's claimed identity. CAs are a critical component in data security and electronic commerce because they guarantee that the two parties exchanging information are really who they claim to be.


  Question   What is a Firewall?
 

A firewall is a set of related programs, located at a network gateway server that protects the resources of a private network from users from other networks. Basically, a firewall, working closely with a router program, filters all network packets to determine whether to forward them toward their destination.
What is downloading & uploading?
Downloading means to download a particular file from a remote server using the Internet or any kind of Network.
Uploading means to upload a particular file into a remote server using the internet.


  Question   Pop up for Digital Signature not coming
 

Check the following as mentioned:
Digital Signature expired.
Popup blocker On.
Active X control disabled ( internet / trusted site).
Digital signature not installed at Personal, Trusted Publisher,
Intermediate Certification Authorities & Trusted Root Certification Authority
Internet explorer version should have a version 6.0 or above.
Only Internet Explorer 6.0 & above is to be used. Mozilla firefox or Netscape are not allowed.
Delete Temp files & Cookies.


  Question   Reverse Auction cockpit not getting opened
 

Check the following as mentioned:
Java applet not properly installed.
Older version prior to 1.6 of java is installed.
Multiple java versions installed.In such case uninstall all versions and install latest version (control panel – add/ remove programs)
Delete Temp files & Cookies


  Question   Output Preview not getting opened while preparing the BID
 

Check the following as mentioned:
Java applet not properly installed.
Older version prior to 1.6 of java is installed.
Multiple java versions installed.In such case uninstall all versions and install latest version (control panel – add/ remove programs)
Delete Temp files & Cookies


  Question   Change to bid after submitting
 

Bid once submitted can not be changed. Bidders must exercise extreme caution and check the factual details and final prices before clicking on “Submit”. Till such time Bidder can save the bid by clicking on “Hold”. In a exceptional event of any requirement to change the Bid after Submitting, the Bidder needs to ask for the “Return of Bid” after which Bidder can
change the Bid and submit the Revised Bid.


  Question  Submit the Earnest Money Deposit
 

EMD, in case applicable is to be submitted in hard copy to the C&M Coordinator/ Contact Person. The Bidder is to ensure
that EMD of requisite amount and validity reaches the concerned C&M person well before Bid Submission Closing time
so as to avoid Bid Rejection due to non receipt of EMD.


  Question  Tender fee payment
 

Tender Fee can be paid either on line using the ICICI Bank payment gateway using the credit card. Alternatively, the
Tender Fee can be paid through Demand Draft of requisite amount in favour of NTPC Ltd. On receipt of the Demand
Draft, the concerned C&M coordinator would authorize the bidder to process the Bid Invitation.


  Question  I have Class-II Digital Signatures. Will they be enough or do I have to obtain Class-III Digital Signatures?
 

Class III Digital Signatures are required as per the IT Act 2000.


  Question   Can I see the prices of other bidders in Bid Opening?
 

Since formal Bid Opening is not there now, in case you so desire, you can visit our office and see the prices of all the bidders from C&M Coordinator.


  Question   Annexure No 1
 

Request for Login ID on NTPC e-Tender.

If you are not a supplier of NTPC, and interested in participating in e-tenders in NTPC, please fill in the following.

Form A
New Vender (prospective)

Name: ___________________________________________________
Address:___________________________________________________
___________________________________________________
___________________________________________________
State:_________________ City:_______________________
Country:______________
Pin:_________________
Telephone NO: _______________ Extn: ________
Fax Number: _______________
Email ID: ___________________________________________________
Your Company’s Bank Name _______________________________________
Account Number:____________________________________
Branch:_____________________________________________
Address:____________________________________________
_____________________________________________
PAN number: ___________________________________________________
CST number: ____________________________________________________
Excise Regn Number: _____________________________________________
SSI Number: ____________________________________________________
Contact Person’s Name: ___________________________________________
Designation: ____________________________________________
Bid Invitation number interested in: _________
DD details as tender fee: Issuing Bank: _______________________________
No: _____________ Date of Issue: __________
Amount: _________ DD
Valid till:__________
Note: Please download, print and fill this form. Submit it to the Package in charge/ Contact person as mentioned in the Bid Invitation along with the DD of required amount.
DD should be in favor of “NTPC Ltd” payable at the ordering location mentioned in the Bid Invitation.


  Question   Annexure No 2
 

Request for Login ID on NTPC e-Tender.

If you are already a supplier of NTPC, and interested in participating in e-tenders of NTPC, please fill in the following form.

Form B
For Existing Venders:

Existing Vender Code with NTPC: ________________ Pre ERP/ Post ERP
Phone Number: ____________________Extn:_________________
Email ID: _______________________________________________________
Contact Person’s Name: ____________________________________________
Designation: _______________________________________________
Bid Invitation number interested in: _________
DD details as tender fee: Issuing Bank: _______________________________
No: _____________ Date of Issue: __________
Amount: _________ DD
Valid till: __________
Address and other detail
Name: ___________________________________________________
Address:___________________________________________________
___________________________________________________
___________________________________________________
State:_________________ City:_______________________
Country:______________
Pin:_________________
Telephone NO: _______________ Extn: ________
Fax Number: _______________
Email ID:___________________________________________________
Your Company’s Bank Name _______________________________________
Account Number:____________________________________
Branch:_____________________________________________
Address:
____________________________________________
_____________________________________________
Note: Please tick the appropriate box in front of vender code to indicate whether the vender code given is Pre-ERP or Post ERP. Tender fee payment can be given through DD or payment Gateway. In case the option of DD is opted should be in favor of “NTPC Ltd” payable at the ordering location mentioned in the Bid invitation. Request for Login may be sent through E-mail or manually sent to Package in charge / Contact person as mentioned in the Bid Invitation.


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